Search by:

Onboarding
Checks

Onboarding

We are currently experiencing issues with Moodtalk. Who can I contact?

wir-haben-aktuell-schwierigkeiten-mit-moodtalk-an-wen-kann-ich-mich-wenden

You can always contact us at support@moodtalk.ch or reach out directly to your contact person.

Contact MoodTalk support Help with MoodTalk issues Technical support MoodTalk MoodTalk not working Who can I contact? MoodTalk customer service Onboarding

We need external support through coaches and trainers in various teams. Does Moodtalk offer this?

wir-brauchen-in-verschiedenen-teams-externe-unterstutzung-durch-coaches-und-trainers-bietet-moodtalk-dies-an

Yes, we are happy to connect you with our coaches/trainers. After an initial conversation to discuss the team situation, the next steps will be planned (e.g., a team workshop or development of a team roadmap) that suit your team. You can always contact us at support@moodtalk.ch or reach out directly to your contact person so we can facilitate the referral.

External coaches MoodTalk Trainers and facilitators MoodTalk Coaching support MoodTalk External guidance for teams Consulting and training MoodTalk External moderation MoodTalk Onboarding

I would like to use the insights from Moodtalk for our reporting or sustainability report.

ich-mochte-die-insights-von-moodtalk-in-fur-unser-reporting-oder-unseren-nachhaltigkeitsbericht-verwenden

We are happy to share a report with you containing key information about the use of Moodtalk, which you can directly include in your sustainability report under the "Social Sustainability" section.

Use MoodTalk insights Export MoodTalk data Reporting with MoodTalk Sustainability report MoodTalk Use team insights Analyze team communication Create report MoodTalk Onboarding

What can I see on the organizational dashboard?

was-kann-ich-auf-dem-organisations-dashboard-erkennen

The organizational dashboard provides a comprehensive overview of all teams and their activities within your area. Here are the key functions and content at a glance:

  1. Numbers and Facts
    The dashboard shows the most important organizational metrics:
    • Active Users: Overview of the number of active members in the area.
    • Active Teams: Number of teams in the area.
    • Checks: Surveys sent in the last 12 months.
    • Talks: Completed Moodtalks, including moderator guides.
    • Number of Rules: Overview of active rules in the team charters.
    • Teams with Charter: Percentage of teams with defined principles for development.
  2. Teamwork Map
    An interactive map that visualizes collaboration between teams:
    • Points: Represent teams.
    • Arrows: Show connections and ratings between teams.
    • Colors: Highlight well-functioning or critical areas. Filters allow you to display relevant data, such as critical ratings.
  3. Team Charter
    An overview of the rules and their progress defined by teams in different areas. Confidentiality is maintained as no team-specific details are visible.
  4. Organizational Mood
    A graphical representation of the aggregated mood in the area:
    • Standard Deviation: Shows the consistency or tensions within the team. Recognize trends and gain insights into members' perceptions.
  5. Organizational Collaboration
    Similar to mood, but focused on the quality of collaboration.
  6. Collaboration Topics
    Identify positive aspects and challenges:
    • Circle Sizes: Show how often a topic was mentioned.
    • Time Development: Track trends over a specific period. This allows you to take targeted actions to promote collaboration.

If you would like more information about the dashboard, feel free to contact us at support@moodtalk.ch or reach out directly to your contact person.

Organization dashboard MoodTalk MoodTalk dashboard overview View team insights Analytics in MoodTalk Organization results MoodTalk Data analysis teamwork Onboarding

How can I manage access rights to the dashboard?

wie-kann-ich-zugriffsrechte-auf-das-dashboard-verwalten

If changes are needed regarding access to the organizational dashboard, such as adding or removing people, you can always contact us at support@moodtalk.ch or reach out directly to your contact person.

Manage access rights MoodTalk Dashboard permissions MoodTalk Change user rights MoodTalk Who has access to the dashboard? Roles and permissions MoodTalk Manage administrators MoodTalk Onboarding

Who has which access rights?

wer-hat-welche-zugriffsrechte

At the team level, all employees assigned to the respective team have the same access rights and can perform the same actions. No distinction is made regarding permissions here.

In the organizational view, however, all information and content are only accessible to certain key individuals. These are defined in advance and added accordingly.

Additionally, department heads can be set up to only see and access their own area in the organizational view.

If changes are required, such as adding or removing people, feel free to contact us anytime at support@moodtalk.ch or reach out directly to your contact person.

Access rights MoodTalk Roles and permissions MoodTalk Who has which rights? Manage user permissions MoodTalk Team roles MoodTalk Administrators and moderators MoodTalk Onboarding

Where can I see which teams are using Moodtalk?

wo-sehe-ich-welche-teams-moodtalk-nutzen

Watch the explanation video

To see which teams are already using Moodtalk and which members belong to them, navigate to the overview section in the organization area. There, you will get a clear representation of all teams, including their team leaders. By clicking on a team, you can:

  • View the team members,
  • Assign them to the corresponding areas,
  • Check the onboarding status.

Additionally, the team's participation rate will be displayed. Further details can also be viewed and edited by clicking on the team if needed.

View teams in MoodTalk Which teams use MoodTalk? MoodTalk team overview Active teams in MoodTalk Check team usage MoodTalk Overview of teams MoodTalk Onboarding

Where can I find the privacy policy?

wo-finde-ich-die-datenschutzbestimmungen

You can find our privacy policy, as well as additional information on how we handle security and privacy, in our Trust Center. Here, we provide all relevant details transparently and clearly. Visit our Trust Center to learn more.

Link to the Trust Center

MoodTalk privacy policy Where can I find the privacy statement? MoodTalk data protection policy Data guidelines MoodTalk Privacy and security MoodTalk MoodTalk terms of use Onboarding

How do I inform everyone about the use of Moodtalk?

wie-informiere-ich-alle-uber-den-einsatz-von-moodtalk

You can discuss this directly with your Moodtalk contact person. We are happy to share best practices and templates with you.

Announce MoodTalk introduction Inform the team about MoodTalk MoodTalk communication Involve employees in MoodTalk Explain MoodTalk onboarding Announce MoodTalk usage Onboarding

How can I add new teams and their team leads to Moodtalk?

wie-kann-ich-neue-teams-und-ihren-team-leads-bei-moodtalk-hinzufugen

Watch the explanation video

On the organizational dashboard, you have the ability to manage all teams, team leads, and employees yourself and make adjustments when needed. If you'd like to know exactly how this works, you can find more information in this video.

Add new teams MoodTalk Assign team leads MoodTalk Team management MoodTalk Add administrators MoodTalk Manage teams MoodTalk Roles and permissions MoodTalk Onboarding

Checks

How can I add existing information and data from surveys?

wie-kann-ich-existierende-informationen-und-daten-aus-befragungen-hinzufugen

The teamwork assistant can incorporate existing information from past surveys or your HR dashboard as a basis for the sensing process. You can share this information directly with your contact person at Moodtalk, and we will prepare it appropriately for the teamwork assistant.

Add existing data MoodTalk Import survey results MoodTalk External data MoodTalk Integrate information MoodTalk Data from surveys MoodTalk Include external surveys Sensing

How does the organization-wide teamwork check work?

wie-funktioniert-der-organisationsweite-teamwork-check

Watch the explanation video

The teamwork check is unique because it is centrally planned by the organization. It is sent to all participating teams and employees across the company. What makes it special is that it not only looks at the collaboration within teams but also examines and captures the collaboration between and with other teams. If you'd like to learn more about it, feel free to watch the video.

Teamwork check MoodTalk Organization-wide check MoodTalk Evaluate collaboration MoodTalk Team analysis MoodTalk Organization survey MoodTalk Teamwork evaluation MoodTalk Sensing