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Welcome to the Moodtalk Trust Center. We prioritize the security of your data and ensure the highest standards of safety and compliance. We follow strict rules and processes to protect your information. Here, you can learn about how we keep your data safe, our privacy policies, and our security certifications. We want you to understand how we protect your data and why you can trust us. Our strong security systems are designed to keep your information private and secure at all times.
Be anonymous but be heard!
All your answers and information stored on the Moodtalk platform are anonymized. This means that neither your team members nor team leaders can access it. Only you can see your answers later.
Your information, your control!
Some information can be made visible by you when necessary — but only with your consent and for your benefit. For example, in your Teamwork profile, you can indicate how you work best with others. Sharing this information can improve teamwork as everyone is aware of your preferences. Such information remains anonymous until you actively make it visible.
Work-related email address
Work-related sentiment and feedback
Work-related collaboration preferences
Full name (excluding team leader)
Personal identification data
Location data
Moodtalk strictly complies with GDPR regulations and Swiss data protection law. All our data is stored on servers of an ISO 27001-certified cloud provider in Switzerland.
Hubspot Irland Limited
2nd floor, 30 North Wall Quay, Dublin 1, Ireland
Microsoft Ireland Operations Limited
One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland
Don’t see your answer below? Please contact our Support team
Moodtalk does not store any of your personal data, ensuring that your identity andindividual information remain completely private and secure.
Team leaders and supervisors only receive aggregated data, meaning they see overall trends and results, but can never trace a specific answer back to an individual team member.
Moodtalk guarantees that no data is sold or shared with third parties, which ensures complete confidentiality and trust for all users.
Moodtalk uses AI to generate texts and images that help the team discuss a specific topic and help supervisors understand their team's needs. This includes: summaries of answers, discussion questions about the answers, and suggestions for rules on specific topics.
If you discover a security issue, you can report it to Moodtalk at any time by contacting us via this email address: support@moodtalk.ch.
The servers that host the Moodtalk platform are located in Switzerland, while our AI features and CRM software are hosted within the European Economic Area (EEA).
Yes, Moodtalk collects and maintains security event logs for all instances of access to customer information, both by employees and customers.
Yes, every staff member at Moodtalk undergoes a background screening process to ensure they meet at least the basic screening standards for security purposes.
