Sebastian Munzert, Head of Finance, Accounting & Analytics at Andermatt Swiss Alps, faced the challenge of making team meetings more effective, data-driven, and systematically improving teamwork. Traditional approaches were often unstructured, and results were rarely documented consistently. With Moodtalk, he found a solution that not only enhanced communication within his teams but also drove long-term positive change through systematic and measurable processes.

“With Moodtalk, I save at least one workday per month through the efficient preparation and follow-up of team meetings, as everything is in one tool.”

In the past, team meetings at Andermatt Swiss Alps were characterized by a loose agenda. Results were inconsistently documented, and there was no clear structure for gathering and visualizing team feedback effectively. The lack of systematic processes made it nearly impossible to capture and evaluate team morale and workload to target specific improvements in teamwork.

Additionally, there was a degree of skepticism within the team about new tools for addressing this challenge. The market is flooded with tools, many of which fail to deliver on their promises.

“At first, I was a bit hesitant about trying a new tool because I thought we could just take notes and prepare things ourselves. But I really liked how Moodtalk strongly promotes structured discussions and receptiveness. Plus, the system is really easy to use.”

Moodtalk was introduced in two of Sebastian's teams. The Controlling team holds Moodtalk sessions monthly, while the Accounting team conducts them every two months. Additionally, a Moodcheck is conducted every two weeks to continuously capture sentiment data. Moodtalk not only supports meeting preparation and follow-up but also offers AI-based features to identify data-driven focus areas and analyze long-term trends efficiently.

“Moodtalk helped us, as a team, think about what we actually want and which rules of collaboration are important to us.”

• Structured Meetings and Clear Team Values:
  By introducing a team charter, values and rules were clearly defined and regularly evaluated. This structure helped teams better prioritize tasks and visualize progress. As a result, the outcomes of team meetings have significantly improved.
• Data-Driven Decisions:
  By visualizing sentiment data and teamwork topics, Sebastian could retrospectively analyze how workload and morale varied over time. This allowed for prioritization of specific measures.
• Increased Efficiency:
  Using Moodtalk saves Sebastian one to two days per month in preparation and follow-up time for meetings. This is because Moodtalk centralizes data points and supports structured discussions.
• Improved Team Spirit:
  Especially during remote work, Moodtalk strengthened team cohesion and collaboration. Topics that might otherwise get lost in day-to-day operations were systematically addressed and resolved.

“Moodtalk is a very well-designed tool that focuses on efficiency. It supports recording, visualization, and preparation for team meetings.”

Despite initial skepticism about tools for improving teamwork, Moodtalk convinced the team with its ease of use, low implementation costs, and clear value. According to Sebastian, onboarding was quick:Particularly, the data-driven visualization and the ability to bring personal topics into the discussion have led to a significant improvement in team collaboration. As a leader, Sebastian emphasizes that Moodtalk provides him with a clear basis for feedback and helps him focus on the right priorities.

“The effort to use this tool is very, very low, but the value it generates for teams is very high.”

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Sebastian and his team are very satisfied with Moodtalk, and discussions are underway to roll out the solution company-wide. Whether in traditional or project teams, the flexibility and efficiency of the tool promote communication and create measurable value.

“Moodtalk has not only revolutionized our meetings but also brought us closer together as a team. The visualization of data has helped us understand sentiments and take targeted action. For us, it’s an absolute must-have."